Hi! Welcome to Pagoda Paper!

As your new stationery partner, we want to make ordering easy and we also want your customer to have a five-star experience. It's our pleasure to help you so please contact us with anything you need help with. 

Crafted from rich, exquisite paper, our cocktail coasters are thoughtfully curated and have been intentionally created to coordinate with a monogrammed gift and complement your bar cart or tablescape. Our paper coasters come in shrink wrapped packs of 4 or boxed sets of 20. 

Contact Us:

Phone: (478) 357-8677 (to talk with Sherri)

Email: pagodapaper@gmail.com

DM: instagram.com/pagodapaper (you're chatting with Kari)

Visit: 125 East Church Street, Suite L; Sandersville, Georgia 31082


Create An Account: https://pagodapaper.com/pages/request-account

View Your Account: https://pagodapaper.com/account

Wholesale Terms: https://pagodapaper.com/pages/wholesale-terms

View FAQs: https://pagodapaper.com/pages/faq


Quickly order coaster packs: https://pagodapaper.com/collections/wholesale/products/wholesale-coasters


Follow us:

Instagram: https://www.instagram.com/pagodapaper

Facebook: https://www.facebook.com/pagodapaper


We look forward to working with you!

Kari Wilcher and Sherri Harris


MINIMUM ORDERS

Minimum opening order: $200 

Minimum opening reorder: $150 

Minimum order quantity:  4 Pack of Coasters: 26 packs 20 Pack of Coasters: 5 packs 

PAYMENT AND NET TERMS

You will provide us with your credit card when your account is created. We charge upon shipping. Orders will not be shipped until payment has been received. We accept Paypal, Venmo, and Credit/Debit Visa and Mastercard. We do not accept checks, cashiers checks, or purchase orders. 

ORDERING

You can order via our website or via email. You can complete an application on our website here: https://pagodapaper.com/pages/request-account

After we have your resale certificate, we will activate your account. When you log into your account, you will see your discount applied in your cart at checkout.  You can also place an order via email at pagodapaper@gmail.com. We also take orders via phone, text, or direct message (DM).

 RESELL RESTRICTIONS

We do not allow Pagoda Paper products to be sold on Etsy, Amazon, Faire (or other online wholesale market places), Ebay, and Facebook Marketplace. You can sell via your website. You can sell via Instagram sales.  

PRODUCT PHOTOGRAPHY

We can provide you with images for your website. Please contact us if you would like to use photos from our website/Instagram for your website and we can provide guidance.

PRICING

Pricing on our website is subject to change without notice.

PACKAGING

Sets of 4 coasters come shrink wrapped. Sets of 20 coasters come in a white box with a clear lid. 




PRODUCTION TIME AND SHIPPING

Orders are shipped within 10-15 business days. All orders are shipped FedEx Ground or USPS. We require a direct signature on all residential deliveries. We do not offer rush production on coasters.

RETURNS AND EXCHANGES

We only accept returns of personalized items in the case of defective merchandise.  Please inspect all shipments immediately upon arrival. Please contact Pagoda Paper immediately upon receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise and shipped within 3-5 business days. Returned merchandise will not be accepted if it is held for more than 15 days after receipt. All of our products are handmade. Due to the nature of our production method, each product may vary slightly. These variations are not defects. 

CHANGES TO ORDERS

Any changes or cancellations to orders must be emailed to pagodapaper@gmail.com within 10 minutes of ordering because of our automatic production processes. If you make any additions to your order after production has begun, there will be a 7 day delay added to the production of your order. If you cancel your order after production begins, you will be charged full price for the product. 

VIOLATION OF TERMS

If you violate terms, your account will be terminated.